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Topics in Information
and Communication
Technology (ICT):
Business
Intelligence
Graduate School of Management
Seoul National University
Spring 2010 Course Materials
Overview
(Syllabus
- PDF)
Organizations rely on computer-based information systems for capturing,
analyzing, and distributing the information required to develop, implement, and
evaluate corporate strategies in all functional areas. Managing data as a
corporate resource requires a deep understanding of business processes and of
the underlying structure of the data needed to support them. Business
intelligence refers to the process of capturing and storing needed data in a
data warehouse and utilizing appropriate tools that enable that data to be
transformed into useful information to support managerial decision-making. The
focus of this course is on concepts central to the management of data resources
and the development of business intelligence capabilities. There is a mixture of
theoretical and practical topics including case studies and a significant
hands-on component. Microsoft Access, Microsoft SQL Server, and Teradata are
used as examples of relational database and data warehousing technologies.
Microsoft Excel and Microstrategy products are used as examples of business
intelligence technologies. No prior knowledge of database or business
intelligence technologies is assumed.
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